What is the difference between a bpo and a call center?
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why u want to join voice process
13 Answers BPO, DigiCall, HCL, IBM, Infosys, Wipro, WNS,
Which place most you like and why?
what is the four different use of bricks accept the construction and building?
WHAT U KNOW ABT BPO, SPEAK ON A TOPIC- YOUR DREAM HOME, YOUR SCHOOL DAYS, YOUR BEST FRIEND, WHY YOU WANT TO JOIN BPO, WHY SHOULD WE KEEP YOU ,
How long would it take you to make a meaningful contribution to our firm?
14 Answers Allsec Technologies, Cybernet,
SPEAK ON GLOBALISATION?
In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.
why should we hire you?
25 Answers Genpact, Htmt, Wipro,
What will be your approach to improve customer service?
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What is love.
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
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