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You are a project manager for Capella Systems. Your company writes custom software for accounting and financial systems for medium- to large-sized corporations. Your recent project has experienced some setbacks, and you've been forced to rework the design of one of the programs because it doesn't match the customer's requirements. Since some parts of the program have already been written, it will have to be rewritten so that it matches the design changes. This rework has increased costs, and you're beginning to notice some signs of poor morale because of the rework. Which of the following is true?
A. The problems occurred because the WBS was not constructed properly.
B. The quality assurance plan was carried out correctly, which is how the design problems were discovered.
C. The problems occurred as a result of poor scope definition.
D. The Risk Management Planning process details these kinds of risks and the responses you should put into place should they occur.
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The VP of customer service has expressed concern over a project you're involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true? A. The VP of customer service is correct. Since the cost was not taken into account at the beginning of the project, the project should not go forward as planned. Project initiation should he revisited to examine the project plan and determine how changes can be made to accommodate customer service. B. The conflict should be resolved in favor of the customer. C. The conflict should be resolved in favor of the project sponsor. D. The conflict should be resolved in favor of the VP of customer service.
The purpose of the Initiation process is to: A. Formally recognize the existence of a project or project phase B. Formally recognize the need that brought about the project be it marketing demand, customer requests, business need, technological advances, or legal requirements C. Formally recognize the stakeholders of the project and identify them in the project charter D. Formally recognize the project sponsor and document his or her project goals
Which of the following tools and techniques shows the impacts of one decision over another as well as the probability and cost of each risk along a logical path? A. Simulation B. Decision tree C. Probability/impact risk matrix D. Sensitivity analysis
You are a project manager for Laurel's theater productions. Your new project is coming in over budget and requires a cost change through the cost change control system. You know all of the following are true regarding Cost Control except: A. Performance is monitored to detect variances B. Changes are reflected in the cost baseline C. Changes are monitored and reflected in the project scope D. Changes are monitored so that inappropriate changes do not get into the cost baseline
How do you handle change request?
Which of the following is true regarding the project charter? A. The project charter should be published under the name of a manager external to the project. B. The project charter should be published under the project sponsor's name. C. The project charter should be published under the name of the project manager. D. The project charter should be published under the name of the project champion.
What is one of the problems with project management software? A. The project manager manages the software instead of the project B. Project duration calculations are sometimes approximate. C. You cannot override the project management software decisions regarding schedules. D. It’s expensive and difficult to use.
How to track your team members?
You are the project manager for a custom home-building construction company. You are working on the model home project for the upcoming Show Homes Tour. The model home includes Internet connections in every room and talking appliances. You are working on the cost budget for this project. Which of the following is true? A. This process assigns cost estimates to project activities including risks and contingency plans. B. The cost baseline will be used to measure variances and future project performance. C. This process assigns cost estimates for expected future period operating costs. D. The cost baseline is the expected cost for the project.
What are the inputs to the Initiation process? A. Product description, strategic plan, project selection criteria, and historical information B. Product description, strategic plan, project overview document, and historical information C. Strategic plan, project overview document, feasibility study, and historical information D. Product description, strategic plan, constraints, and assumptions
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