You are a project manager for Penguin Software. Your company creates custom software programs for hospitals and large dental offices. You have just completed a project and are gathering the documentation of the product of the project. This might include all of the following except:
A. Technical specifications
B. Electronic files
C. Programming plans
D. Performance measurements


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You are the project manager for a cable service provider. Your project team is researching a new service offering. They have been working together for quite sometime and are in the performing stage of Team Development. A new member has been introduced to the team. Which of the following is true? A. The Team Development process will start all over again with the storming stage. B. The team will continue in the performing stage. C. The Team Development process will start all over again with the forming stage. D. The team will start all over again at the storming stage but quickly progress to the performing stage. ?

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All of the following are true regarding Ishikawa diagrams in the Quality Planning process except: A. They are also called cause-and-effect diagrams. B. They are also called fishbone diagrams. C. They are a tool and technique of this process. D. They are an output of this process.

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