You have been assigned to a project in which the objectives are to direct customer calls to an Interactive Voice Response system before being connected to a live agent. You are in charge of the media communications for this project. You report lo the project manager in charge of this project and the VP of marketing, who share responsibility for this project. Which organizational structure do you work in?
A. Functional organization
B. Weak matrix organization
C. Projectized organization
D. Balanced matrix organization
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Your company, Kick That Ball Sports, has appointed you project manager for their new Cricket product line introduction. This is a national effort, and all the retail stores across the country need to have the new products on the shelves before the media advertising blitz begins. The product line involves three new products, some with multiple deliverables. You are ready to create the WBS. Which of the following is true? A. The WBS should include the three new products and the advertising campaign as level two deliverables. B. The WBS should include the three new products as level two deliverables. C. The WBS should include the three new products as level two deliverables and the advertising campaign as a level three deliverable. D. The WBS should include the three new products and the advertising campaign as level three deliverables.
You are a project manager for Capella Systems. Your company writes custom software for accounting and financial systems for medium- to large-sized corporations. Your recent project has experienced some setbacks, and you've been forced to rework the design of one of the programs because it doesn't match the customer's requirements. Since some parts of the program have already been written, it will have to be rewritten so that it matches the design changes. This rework has increased costs, and you're beginning to notice some signs of poor morale because of the rework. Which of the following is true? A. The problems occurred because the WBS was not constructed properly. B. The quality assurance plan was carried out correctly, which is how the design problems were discovered. C. The problems occurred as a result of poor scope definition. D. The Risk Management Planning process details these kinds of risks and the responses you should put into place should they occur.
Information-gathering techniques used in the Risk Identification process include all of the following except: A. Brainstorming B. Delphi technique C. Interviewing D. Kaizen technique
What are the outputs of the Team Development process? A. Performance improvements, input to performance appraisals B. Input to performance appraisals, reward and recognition systems C. Performance improvements, input to performance appraisals, performance reports D. Work results, input to performance appraisals, performance reports
A negative result from an SV calculation means which of the following? A. PV is higher than EV. B. PV equals one. C. EV is higher than PV. D. EV is higher than AC.
As a PMP, you will be required to comply with the Project Management Professional Code of Professional Conduct. Part of your responsibility concerns applying professional knowledge. All of the following are part of applying professional knowledge except: A. Developing relationships based on mutual respect B. Staying abreast of project management practices C. Keeping up with industry trends and new technology D. Honestly reporting your project management experience
You are a project manager who has recently held a project team kickoff meeting where all the team members were formally introduced to each other. Some of the team members know each other from other projects and have been working with you for the past 3 weeks during the Planning processes. Which of the following is true? A. Team building begins once all the members of the team are identified and introduced to each other. This team is in the storming stage of Team Development. B. Team building begins at the Planning process. This team is in the storming stage of Team Development. C. Team building begins once all the members of the team are identified and introduced to each other. This team is in the forming stage of Team Development. D. Team building begins at the Planning process. This team is in the forming stage of Team Development.
You are a contract project manager working with the State of Bliss. Your latest project involves rewriting the Department of Revenue's income tax system. As project manager, you have taken all the appropriate actions regarding confidentiality of data. One of the key stakeholders is a huge movie huff, and she has the power to promote you into a better position at the conclusion of this project. She's reviewing some report data that just happens to include confidential information regarding one of her favorite movie superstars. What is the most appropriate response? A. Report her to the management team. B. Request that she immediately return the information, citing conflict of interest and violation of confidential company data. C. Do nothing as she has the proper level of access rights to the data and this information showed up unintentionally. D. Request that she immediately return the information until you can confirm that she has the proper level of access rights to the data.
You are a project manager with several years of experience in project management. You’ve just accepted your first project in a foreign country. You've been in the country a week or two and are experiencing some disoriented feelings. This is known as: A. Collocation B. Diversity shock C. Global culturing D. Culture shock
All of the following are benefits of meeting quality requirements except: A. An increase in stakeholder satisfaction B. Less rework C. Low turnover D. Higher productivity
You are a project manager for Swirling Seas Cruises food division. You're considering two different projects regarding food services on the cruise lines. The initial cost of Project Fish'n for Chips will be $800,000 with expected cash inflows of $300,000 per quarter. Project Picnic's payback period is six months. Which project should you recommend? A. Project Fish'n for Chips because its payback period is two months shorter than Project Picnic’s B. Project Fish'n for Chips because the costs on Project Picnic are unknown C. Project Picnic because Project Fish'n for Chips' payback period is four months longer than Project Picnic’s D. Project Picnic because Project Fish'n for Chips' payback period is two months longer than Project Picnic's
All of the following are true regarding Pareto diagrams and Pareto theory except: A. Pareto diagrams are histograms. B. Pareto diagrams rank order factors. C. A small number of causes create the majority of problems. D. Pareto diagrams use two variables.
Design Patterns 
