Answer / aniruddha ganguly

We can improve IcF by interacting with customer's their
different types of queries related questions with a valid
resolution. For examples if a customer ask abt product
related quaries, or complains & Agent Give his best efforts
to solve his or her quaries or complain then he improve His
Icf as well as Fcr day by day--But the main things is that
an Agent not get tempered to cust or irited to customer.At
1st An agent will try to understand what's he ask to Agent &
what was his actual requirment's from An agent.

Describe your yesterday

66 Answers   DELL, IBM, IIT, Intellinet, Knoah, Wipro,

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What is the difference between KRA & KPI

0 Answers  

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what topic asked to speak about 3 minutes and give answer of the topic and brief

3 Answers   Accenture, BPO, Call Centre, DELL, Effort BPO, HP, HSBC, IBM, Wipro,

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frequently asked questions

2 Answers   Optimus,

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why india hvnt won the world cup, and why ausssies won it continously 3 times.

8 Answers   CBB, HCL,

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Describe your job profile in the previous company..

2 Answers   IBM,

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describe your best friend?

3 Answers   CAPF, HCL, Wipro,

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what is communication

5 Answers  

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Describe yourself as a third person?

0 Answers   American Express, HCL,

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What is ping?

18 Answers   CICO, e4e, HCL, Sutherland,

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wata is all about qm intigration

0 Answers   Aegis, Vodafone,

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In your current or last position, what were your most significant accomplishments? In your career so far?

1 Answers  

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