Answer / ankush

Voice is quite toughest than Non-voice, as you need to
interact to customer at the same time when you are looking
for answers in your portal. You need follow the curtsey,
need obey all the quality parameters with customer's
thinking, might the customer can be rude, can be polite
either can be complaining. In non-Voice you need not to hear
the customer's tome, just need to follow up the question as
regular basis.

Extra initiative by u in your current organization other than your KRA (Routine work)

0 Answers   IBM,

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why was the inbond process of vodafone

0 Answers   Vodafone, Wipro,

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What is TEAM Player

2 Answers  

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would u like to relocate to any part of india , and y?

4 Answers   Wipro,

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have u shared any lighter moment with customercare executive in ur life tell me ur experience

0 Answers   GE, TCS,

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hi..i'm a B.Tech(IT) Graduate....if t hr ask,u r a enginnering student,then y do u choose bpo?what answer i should give?plz tell me...

2 Answers   247Customer, Arena Town Center,

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what is mean by bpo

2 Answers  

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You are going through the airport, suddenly you heard a noise.... now make a story from this (speak at least for 2 minutes).

2 Answers   HCL,

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How to handle angry customer?

12 Answers   HSBC,

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Click here for more job opening in bpo. http://www.123outsource.net/call_center_inbound_customer_care_philippines_manila.php

0 Answers  

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1. What are the qualities that a "Quality" should have? 2. What are the qualities that a "Trainer" should have?

1 Answers  

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U have done BTECH still u want to join BPO why?

19 Answers   Cap Gemini, FirstSource, HDFC, IBM, Maven Infotech, Mphasis, Sitel, Wipro, WNS,

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