wht is difference between callcenter and tech support?
Answers were Sorted based on User's Feedback
Answer / gokulesh sharma
in technical support we receive calls regarding some
technical things , Like there is any issue in hard disk of
a computer also we can give resolutions to the customer
offline also ,In call center we can give resolutions to the
customer only online by receiving their calls .............
| Is This Answer Correct ? | 51 Yes | 4 No |
Answer / s.lourdumary jenifer
Call center means its process the business through the tele phone. Its should communicated and collect the details about the business throught the tele phone. Its look like a oral management.
Tech support means its process the technical way of internet. Its should communicate and show the results in system. Its look like a writen management.
| Is This Answer Correct ? | 0 Yes | 0 No |
Please post HSBC linguistic round interview questions with answers, favourite teacher, favourite holiday spot, about colors, about picture discussions, please post these questions if anyone faces HSBC interview its a cruical round, everyone flunks mostly here so if everyone posts these questions it will be helpful to all
What do you know about the centre/company/role?
Describe the importance of teamwork and teamspirit?
why should i join bpo?
how did u spent ur yesterday schedule????
12 Answers BPO, Genpact, HCL, IBM, IEL,
Why did you leave your previous job and tell me about it?
SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)
Tell me about yourself?
4 Answers EXL, GE, Sutherland,
why did you want to join the call center? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? why u want to join bpo? What are your biggest weaknesses?
why do u want to leave the last organization ?
will you accept position for the time being
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
Call Centre AllOther (2477)