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what is the defference between call centre and bpo???
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Answer / madhesh
Call center and bpo are same.. There are two type of process
1.front office 2.back office.In front office they are
providing the service through phone calls (voice support
only),like Customer care, telemarketing... In back office
they are doing internal job like, payroll, HR, Banking(Voice
& non-voice both)... BPO's are doing both front office and
back office works. Call center is doing front office work
only.
| Is This Answer Correct ? | 14 Yes | 2 No |
1.BPO is for promoting the business.it provides updated information like offers to customers.
2.call center is also providing the same but in this case
customer can consult for any information like how to use product efficiently,clarification of doubts in process of using product
| Is This Answer Correct ? | 5 Yes | 0 No |
Answer / baba
kyuki call center m costumer ki suno,and bpo m apni
suno,,,,,,,,and live life...and in evening take one pack of
vodka...........
| Is This Answer Correct ? | 6 Yes | 15 No |
Answer / sam
call center call cener hota hai aur bpo b call center hi
hota hai to koi farq nahi hoga
| Is This Answer Correct ? | 1 Yes | 17 No |
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
magnify (a)destroy (b)shrink (C)induce (d)diminish
what you do if you get a lottery
Mention the types of call center and what is the difference between them?
Looking for BPO jobs in Kolkata? Call 9830440082 9800799555 It is easy & simplest.
At genpact(Techsupport) the interviewer on call asked me to start a situational conversation with a stranger requiring some help at a departmental store/railway station/mall etc...how should i do that.
i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
what is customer service?
Do your skills match this job or another job more closely?
1 Answers Genpact, HGS, Videocon, Wipro,
How was your yestarday?
What is customer care?
hi..i'm a B.Tech(IT) Graduate....if t hr ask,u r a enginnering student,then y do u choose bpo?what answer i should give?plz tell me...
2 Answers 247Customer, Arena Town Center,
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Call Centre AllOther (2477)
