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Dear Friends, Please Let me know which is the open source software(Free of cost) to do cross browser Testing.    0  14
Hi All, I am looking selenium training in Hyderabad. can any one tell me the best training institute/trainer?    3  68
hi i would like to know is there any training institue for Calabash,robotium and ui automator in hyderabad...urgent    0  49
I want to test a mobile software by an automation tool which is a IP telephony based software designed for both ios and android phone, basically this apps is develop for make call though few low cost audio codecs from Aircraft to Ground and Ground to Aircraft so anyone can suggest me which testing tool we can use for it    0  42
I need some help with my interview answers for TeleTech. Here are the questions I have to answer and the answers I plan to give to the company. Please could you help I want to make sure I do the best possible. Thank you in advance, Jose 1.New processes and procedures can be disruptive. What actions have you taken when you’ve been asked to significantly change a work process or procedure? What were the results? The only thing I can think of is when the company changed the software they were using to interact with their customers the CRM. It was a little bit challenging. What I did was study the new software in detail to be ready to interact with customer quickly and efficiently using the company's new CRM software. 2.Tell me about a time when you have had to deal with a difficult customer. How did you handle the situation? One time a customer called in to the company and was upset because a technician did not arrive at their house to resolve the problem they were having with their internet not working. So after listening to the customer problem and making sure I understood the problem I showed empathy to the customer and assured the customer I understood the problem and took ownership of the problem making it my own. I reassured the customer I would find a solution to their problem and later found out that the customer was misinformed about the time the technician was suppose to arrive at the customers house, informed the customer of the correct time the technician was scheduled to arrive at her home and apologized for any inconvience that they may have experienced. 3.Sometimes if we’re lucky, we can identify a small error or problem and correct it before it becomes a headache. Has this ever happened to you? Yes, it has one time while I was talking with a customer about a problem they were having logging into the company website. I asked the customer to verify the email address they wanted to use on the company website. After verifying with the customer noticed the customer had the wrong email address on file and immediately changed the customer email address to the email address of the customer. 4. What general questions would you ask a customer prior to starting to troubleshoot their issue? I would first ask the customer what issue they are having? I would then let the customer explain in their own words what they have experienced and not interrupt the customer. After I begin understanding the customer issue I would start using closed ended questions that require more specific answers to narrow down the problem and possible resolution. Next I will verify my understanding of what the customer has told me and get the customer to agree that I understand the issue.(Eg. Okay so your having trouble try to logging into our website it tells you invalid password is that correct?) If the customer agrees then I will proceed to resolve the issue by asking more questions and proceed to the solution. I will not continue until the customer agrees that I understand the issue. 5. What steps should be taken to install software via a CD? First make sure there is no CD in the CD drive if there remove the CD from the computer and put in the CD of the software you are trying to install. Next Open My Computer Within the My Computer window, open the drive that contains the installation files. For example. If they're on a CD or DVD open the D: drive or the letter of the disc drive. Next Within the drive that contains your files, locate either a setup or install file. Double-clicking on this file should start the installation for the program. If you see multiple setup or install files, try to locate the Application file or double-click each of setup or install files until you find the file that starts the installation. Many times the icons associated with the installation files have the same name. teletech   0  88
which is the best online training website?    0  144
Which is the best testing institute for Selenium training in Hyderabad.    0  127
Manually in a page 10 check boxes is there.so 5 check box "on" and 5 check box "off" so using descriptive program how to know how many "on" and how many "off" plz help me this question answer? ibm   0  90
has anyone attended mr. g c reddy sir classes? whom you guys want me to choose Mr. G C Reddy or Mr. Suresh Reddy ? Please help!!!!!!!!!!!    0  100
I want online Training for selenium web driver. please can you send any details?    2  350
good faculty for selenium in hyderabad?    2  253
how is the best faculty for Selenium in Hyderabad?    2  210
Can anyone explain data driven frame work and keyword driven frame work..... bank-of-america   1  349
i am looking for HP QTP automated testing software, do you offers reselling this software or should i directly purchase with HP hp   1  258
script to check availibility of mail in yahoo mail box in qtp    0  393
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22. Scenario: There are 1 to 100 numbers. Each number should be keep in the each column like from A column to Z column ie 1 to 26. From 27 to 52 should be in 2nd row in the excel sheet. This has to be continue till 100. How do you write Java program and what are various methods. 172
Could any one share scripts... where we can Parameterize radio buttons and Check boxes in Rational Robot. 392
wat would be the parameteries for ul testing for web applilcation 241
1.Which functinalities of QTP using in onlinebanking system? 2.in lift which kind of testing you perform? 3.how do you test money is transform from one account to another account in online banking? 358
How you report bug in to bugzilla 382
Can the activities of test case design be automated? 285
Hi, I want to learn DataBase Testing. So please some document or path so that i can get some material on DataBase Testing concepts (preferably SQL Server 2000). Thanks in advance, Guru 1117
write a programme to insert into elements in array?n finding duplicate characters in given sting? 323
Hi All, Is there any free automation tool for windows application and it's easy to use? I usually take a lot of time to regression test my application when there is a new build on live environments (about same 10 environments) I wish I know a automation tool to regression test and ofcourse it's free, easy to use (maybe using C#) Could anybody can advise to me a tool like that? I very appreciate ^^ 159
5. What are the tests you are conducting through winrunner? 508
What are the main differences between Loadrunner and QTP tools? Describe briefly a "real world" scenario that would make you use the first one versus the other? Thank you for your answers.... 489
What COM Interfaces u r using in QTp While Connecting QC or TD? Or in QTP?Any body plz urgent... 302
explain add in manager and virtual object wizard in winrunner 297
HOW DO YOU PERFORM SECURITY TESTING TO VERIFY FIREWALLS,PASWORD ENCRYPTOPNS ETC? 236
Any one suggest me for Free ware (Opensource) Automation tool for regression testing. 296
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