Answer Posted / bhavna sood

My name is Bhavna Sood. About my studies, I am persuing my
MBA in Human Resource Management From symbiosis pune. And
have completed my graduation in commerce stream from
kurukshetra university in the year 2006
Presently I m working wid Berggruen car rentals pvt ltd as
an executive – reservations. Basically it is an
international company providing its cars on rental basis to
its different corporate as well as individual clients. My
profile there is to handle the e-mails received from
different clients and to revert back in the best possible
manner.
Previously I was working wid Intouch solutions pvt ltd. As
a customer care executive where I used to handle inbound
calls.
As per my family is concerned I have my father working as
a supervisor in ITC ltd, my mother is a housewife. And a
younger brother who is studying. My hobbies are listeng to
music, surfing on internet, and making friends.

what is trainer's defination and quality?

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SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)

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what is crm?

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1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is

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Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.

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Do you know the online tools for excellent customer service?

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Explain briefly Globalisation

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what is active directory?

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What is your philosophy in life?

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what type of aptitude question they ask for interview?

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have u shared any lighter moment with customercare executive in ur life tell me ur experience

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7. Performs the services right first time

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WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

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why was the inbond process of vodafone

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Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?

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