What do you mean by a CALL CENTRE...???
Answer Posted / thealewis
A call centre is a business entity or organization that is engaged in selling tele-calling services to clients. Call centres are primarily divided into two types –outbound call centres and inbound call centre. An inbound call centre has processes that manage incoming telecom calls. On the other hand, an outbound call centre makes outgoing calls to customers or prospective customers. In the past few years, there has been a rapid growth in the call centre industry and most organizations outsource their back office operations to third party service providers. However, in some cases organizations decide to develop their own in-house call centres to have more control over the process and quality. Such call centres are called captive call centres.
| Is This Answer Correct ? | 1 Yes | 0 No |
Post New Answer View All Answers
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
what motivates you? also have you used these motivators with other
Mention the types of call center and what is the difference between them?
why you leave teaching? and why you want to join BPO?
TRIColor
10. Employees tell you exactly when services will be performed
Why would you be absent at work, except for natural calamities?
Why we promoted you as senior Team leader
Bangalore traffic
Narrate a story which you liked.. and why.
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
What is called Team
when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
what r the advantages & disadvantages of teamleader?