Golgappa.net | Golgappa.org | BagIndia.net | BodyIndia.Com | CabIndia.net | CarsBikes.net | CarsBikes.org | CashIndia.net | ConsumerIndia.net | CookingIndia.net | DataIndia.net | DealIndia.net | EmailIndia.net | FirstTablet.com | FirstTourist.com | ForsaleIndia.net | IndiaBody.Com | IndiaCab.net | IndiaCash.net | IndiaModel.net | KidForum.net | OfficeIndia.net | PaysIndia.com | RestaurantIndia.net | RestaurantsIndia.net | SaleForum.net | SellForum.net | SoldIndia.com | StarIndia.net | TomatoCab.com | TomatoCabs.com | TownIndia.com
Interested to Buy Any Domain ? << Click Here >> for more details...

You are implementing a sap project. implementation compled
and development started and at that time you found that
there is major problem with the system .It would take again
time and customer is not happy with that ,in that case how
do you convince customer?

Answer Posted / harish gaggar

1) Try to find root cause of problem, also invite team member suggestion.
2) Try workaround
2) Check if this issue included in Risk register or not. If yes there should be mitigation plan for that.If not PM should register this issue first and try to place Contingency plan or fallback plan.
3) Prepare impact analysis
This is steps just to make sure PM should be ready with PM plan and technical analysis before presenting to management and customers to get their buy in and necessary approval for change in schedule baseline.

Is This Answer Correct ?    11 Yes 1 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

You are the project manager for a new website for the local zoo. You need to perform Qualitative Risk Analysis. When you've completed this process, you'll produce all of the following outputs except: A. Overall risk ranking for the project B. List of prioritized risks C. Inputs to other processes D. List of risks for additional analysis and management

1122


Brainstorming and the Delphi technique are two types of information-gathering techniques found in which process? A. Risk Management Planning B. Risk Response Control C. Risk Identification D. Quantitative Risk Analysis

1575


Your project was just completed, accepted, and closed. As is customary for your organization, you conduct a post-implementation audit. The purpose of this audit includes all of the following except: A. Evaluating project goals and comparing them to project product B. Reviewing successes and failures C. Documenting the acceptance of the work results D. Documenting possible improvements for future projects

1014


How do you set goals for your team? And how do you track these goals?

977


Which of the following contracts should you use for projects that have a degree of uncertainty and require a large investment early in the project life cycle? A. Fixed price B. Cost reimbursable C. Lump sum D. Unit price

1385


You are a project manager for Penguin Software. Your company creates custom software programs for hospitals and large dental offices. You have just completed a project and are gathering the documentation of the product of the project. This might include all of the following except: A. Technical specifications B. Electronic files C. Programming plans D. Performance measurements

950


What is the concept of project management?

884


You are a project manager for Move It Now trucking company. Your company specializes in moving household goods across the city or across the country. Your project involves upgrading the nationwide computer network for the company. Your lead engineer has given you the following estimates for a critical path activity: 60 days most likely, 72 days pessimistic, 48 days optimistic. What is the expected value, or weighted average? A. 54 B. 66 C. 60 D. 30

1175


You are a project manager for Uncle Sam's Flag Company. Your company has designed a new line of products featuring the American flag. Due to some unique circumstances, the products are in hot demand and the project sponsor has asked you to do whatever it takes to get this project completed early and make the products available. You are to add resources to the project. The sponsor agrees to pay the additional costs since time is now a critical factor. Which technique have you used? A. Crashing B. Resource leveling C. Fast tracking D. Resource loading

903


You are a project manager for a telecommunications firm. You're working on a project that entails upgrading technical hardware and equipment. The estimated cost of the hardware and equipment is $1,725,000. You are reviewing products from three different vendors. One of the vendors offers you and your family the use of the company yacht for the upcoming three-day weekend. What is the most appropriate response? A. Thank them and accept. You don't believe there is a conflict of interest or an integrity issue at stake. B. Thank them and decline. You know this could be considered personal gain, which could call your integrity into question. C. Thank them and accept. Immediately report your actions to the project sponsor so that your motives are not called into question after the fact. D. Thank them and decline. You know this could be considered an integrity issue on the part of the vendor.

982


Which organization has set the de facto standards for project management techniques? A. PMBOK B. PMO C. PMI D. PMA

1677


The amount of authority a project manager possesses can be related to: A. The project manager’s communication skills B. The organizational structure C. The amount of authority the manager of the project manager possesses D. The project manager's influencing skills

2324


What are the different software reengineering activities?

922


You are a project manager for Snow Fun, a chain of retail shops specializing in winter spurts gear and clothing. You've been working on contract with Snow Fun and are ready to move on to your next assignment. As the project manager, you know all of the following are true regarding the project Closing processes except: A. Administrative Closure is always required at the close of the project. B. The Closing processes are the most often skipped processes. C. Administrative Closure should occur prior to Contract Closeout. D. Both Closing processes verify that the work and product of the project were completed satisfactorily.

982


You are the project manager for Design Your Web Site, Inc. Your company is designing the website for a national grocery store chain. You have your activity list in hand and several time estimates and are ready to diagram the activity dependencies. You should use which of the following? A. PDM techniques B. PDM or ADM techniques C. AON techniques D. ADM techniques

878