give me some examples of where you have had a non satisfied
customer and how did you handle it
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What can you contribute to the company, knowing the basics of being a call center agent?
why do u live thisjob?
10 Answers InfoMedia, Vodafone,
cau u pls give all the question and answer for sitel india company?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
how do you feel about those who bend the rules or take a casual attitude about procedure?
How do you handle a conflict situation that occur in your work place?
tell about ur self,what do u know about call center n iam an Be graduate how i should answer
I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?
I completed my graduation on computers(2005 pass out).But now i want to work with call center and BPO.What I need to explain if they will raise a question on me,what r u done these days.
college days, school days
How do you handle constructive criticism?
Why did u choose a bpo carrier?
28 Answers 247Customer, Allsec Technologies, American Tech, Genpact, Hinduja Global Solutions, Maersk, Minacs, Satyam, Sutherland, UST, XING,