Answer / p.srinivas

BPO, the present boom in india.The people are showing
interest towards BPO preferer to IT. BPO contains the
outsourcing process.
Customer support means giving a good responses to the
customer queries and conveying him the details of the
product which should be easily understanble.
I am SRINIVAS compl my graduation in 2008 and looking for a
Good job in BPO.My hobbies are watching movies.Chatting
with friends,Listening to music.I like making friends.
IF I GOT 1LAKH RUPEES SUDDENLY, I WILL SPEND ON BUYING MY
LIKE THINGS FOR ME.("I THINK THE QUESTION IS NOT CLEAR.IN
HOW MANY DAYS SHOULD I SPEND THAT MONEY & WHETHER I CAN BUY
OR NOT(NOT MENTIONED CLEARLY)").

Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate

0 Answers   DishTV, HomeShop18,

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arrange these alphabets in to three words F T O G U N I R O I Y W A ?

8 Answers   NTPC, Vodacom,

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Team Acceptance What you will do if the person in your team doesn’t accept you because they are quiet old in the project?

0 Answers   DELL,

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why you want this job (specialy when you go for first interview and changeing the industries)

5 Answers   Barclays, BMK, BPO, Call Centre, Cap Gemini, Genpact, Genpect,

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tell me 2 minutes about mobile phones

11 Answers   Genpact, Guru Nanak, HCL, IntelNet, Sykes Enterprises,

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what are the works of a qualist analyst in call center

1 Answers  

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who is ur favourite actress &why

0 Answers   Omnia, Spanco,

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WHAT ARE YOUR SALARY EXPECTATION ?

10 Answers   Airtel,

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why do you want to join call center

40 Answers   247Customer, EXL, HGS, IBM, JKS, Qualfon, Reliance BPO, Vodafone, Wipro,

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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does voice based tech support is similar to bpo plz tell me frankly awaitingly............

1 Answers  

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I have one question i.e., Im using 3 computer with only one ip adress, all pc have same ip adress so what i want to do is i just want to control my pc's from each other like i want to connect 2nd pc from 1st pc.. so how can i do that.. please reply me as soon as possible.. thanks

7 Answers  

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