HANDLING CONFIDENTIALITY?
HANDLING AGREESSIVE CUSTOMERS?
HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
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What have you learned from mistakes on the job?
what are the sources of recruitment for bpo jobs..?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
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Explain how you would be an asset to the organization.
why should i hire you?
10 Answers C3I, EZS, IBM, Motif,
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
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Why do you want to join international back office as you are currently working for domestic vocei process ?
8 Answers EDS, EXL, Mellon, XL Dynamics,
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