Answer / elina

1. Stability
2. Career growth
3. Good compensation package

Answer / radha

the domain selected is related to my subject or not.

i choose a job that is efficient to utilize and implement
my skills and knowledge

where i can find growth in my career

Answer / ajay

status of the company

scope of improving my skills

good pay offered

Answer / nihar mohire

Professional attitude.

good salary.

positive energy towards ur work.

Answer / kamal kakkar

hi,

Company brand name
for a good hike in package
upgrade my skills in growing industries

wat is bpo?

11 Answers   247Customer, ADP, TCS,

what do you expect from a company if you get hired?

5 Answers   Brigade, ClientLogic, People Support,

`why should u choosen this BPO

2 Answers   Infosys,

say me some thing about last office? and memorable call in last office?

1 Answers   Call Centre, Inventures, Tata Business Support Services TBSS,

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

how fast can you learn things?

0 Answers  

8. Provide their services at the time they promise to do so

0 Answers  

Where did you travelled last time

0 Answers  

What is the biggest challenge you have faced in work in the past 12 months?

0 Answers  

how can i join the call centre

2 Answers  

First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

0 Answers   Microland,

what is call center

2 Answers