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What is the purpose of a user flow?
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Answer / nashiinformaticssolutions
A user flow graphically depicts the steps a user must take in order to complete a job on a website or application. Its objective is to identify the user's journey, identify the difficulties they face, and suggest out places where the user experience can be improved.
By breaking down the user journey, this depiction identifies problems and points for improving and maximizing how people engage with the digital interface.
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