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What are the key aspects that can help to improve your customer service?
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How do make one system dedicated to one user. How do to restrict the user login to the system.
# What, according to you, is the most important requisite of a call-centre executive
What can you contribute to the company, knowing the basics of being a call center agent?
what is the actual work profile of a process associate in a bpo??
Has Convergys opened in LKO
Why are like to work in my company?
9. Insists on error-free records
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
what is the call centre
why some one will send mail in encrypt mode and how do you read the encrypted mail.
how many hard disk drives are there
31 Answers Brigade, HCEI, IBM,
tell me the most memorable day of ur life and why is it so?
49 Answers Accenture, Amazon, Arvato, Campus Interview, Capita, College School Exams Tests, Convergys, EXL, Genpact, Google, IBM, iEnergizer, Sitel, swiggy, TCS, Vcustomer, Wipro,
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