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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

What if the customer is not happy with your answer or solution?

1459

What is backend?

1166

Why did you leave your last position?

1 1416

How the analysis of departed customer help your organization?

1169

How to deal with customers who deny paying for service/product?

1124

What is the difference between a bpo and a call center?

1189

What is near shore outsourcing?

1152

How to deal with abusive/slang using customer?

1311

What are the key attributes of a call center executive?

1142

Do you like multi-tasking or you prefer to tackle one problem at a time?

1288

what is the key aspect that helps improve customer service?

1138

How can you improve customer service without spending any money?

1144

How can you build customer loyalty?

1187

What will you do in a situation where system shuts down and you still handling customer on the phone?

2213

How can you create new opportunities for customers proactive engagement?

1230


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

Bangalore traffic

1736


what are the works of qualist analyst in bpo

2636


What according to you is a job like at a call center?

2380


What are the important things you need to take care of implementing a crm solution to your business?

1175


How is Absenteesim Calculated ?

1876


Process conducted for mortgage process for both fresher's n experienced .

1172


I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.

1800


I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

2253


How is AHT calculated & How will you reduce AHT

1834


What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

1772


How did you manage to attend this interview during your working hours?

3281


If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

2193


describe one of your memorable day? how is education useful for any body?

2475


Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com

2434


What will make you quit to work?

1968