Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

What if the customer is not happy with your answer or solution?

944

What is backend?

763

Why did you leave your last position?

743

How the analysis of departed customer help your organization?

704

How to deal with customers who deny paying for service/product?

725

What is the difference between a bpo and a call center?

743

What is near shore outsourcing?

714

How to deal with abusive/slang using customer?

755

What are the key attributes of a call center executive?

682

Do you like multi-tasking or you prefer to tackle one problem at a time?

857

what is the key aspect that helps improve customer service?

699

How can you improve customer service without spending any money?

731

How can you build customer loyalty?

762

What will you do in a situation where system shuts down and you still handling customer on the phone?

1681

How can you create new opportunities for customers proactive engagement?

812


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

speak about joint family v/s nuclear family

2634


What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

1892


HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?

1870


WHAT IS FORMALITIES BEFORE INTERVIEW IN DOMESTIC CALL CENTER ??

2147


what is the specification for the modem pin

2257






Your last travel experience?

1494


Which one do you think –web or voice- suits your qualifications better? : bpo

1249


Define Customer Service & Why is Customer Service important ?

1571


hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me

3610


How to build a good rapport?

1471


sell to me a phone....

1766


what is the importance of quality and quality analyst in call center

3404


Your expected salary?

1861


whats cmd diskdefargment.

1720


i want to know the genral questions in interviews if any body knows pls help me

1840