Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

What if the customer is not happy with your answer or solution?

148

What is backend?

114

Why did you leave your last position?

112




How the analysis of departed customer help your organization?

106

How to deal with customers who deny paying for service/product?

97

What is the difference between a bpo and a call center?

103

What is near shore outsourcing?

110

How to deal with abusive/slang using customer?

92




What are the key attributes of a call center executive?

100

Do you like multi-tasking or you prefer to tackle one problem at a time?

125

what is the key aspect that helps improve customer service?

96

How can you improve customer service without spending any money?

112

How can you build customer loyalty?

102

What will you do in a situation where system shuts down and you still handling customer on the phone?

107

How can you create new opportunities for customers proactive engagement?

120


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Un-Answered Questions { Call Centre AllOther }

Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

1461


if customer's credit has misused Rs.30000. Write a email to customer.

1800


Are you a good team player?

1182


It was suggested from an aol. advisor that my code of entrace to the aol email and other be changed to something else. I thought that I could have my own Code? What is going on?

1202


HOW you spend the last day? how you spend the last Birthday.

1109






Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

1125


How face the Bpo interview please tell me

2396


I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -

1207


speak about joint family v/s nuclear family

1935


what is daily routine of you/mother/father/sister/bro.

1747


How can you create new opportunities for customers proactive engagement?

120


How can you relate your previous job to this job? How can you relate your degree to this job?

985


How to deal with the customer having a language barrier?

119


What are the disadvantage and advantage of working in a call center?

1070


Have you ever committed a mistake at work?

2307