What are the key factors which make a successful call centre?1 1714
How do you manage change?1 1096
What was your reason for leaving?947
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.1125
Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?1234
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?1116
Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.1 1023
Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?1614
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?1052
How do you plan daily and weekly activities?1 1544
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.917
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What will make you quit to work?
tell us about a time when u failed to meet a deadline.
tell me about your your marvelous day that you have spent till now
Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
How do you prioritize the most important things over the least one?
What do you like about being employed in a call center?
Do you think that you’ll like this job?
name useful online tools that can be used for better customer service
u having experience of more than 2 yeras in marketing so why u want to join bpo?
What would you do if your team ceased to perform? Them.
What is voice process
About Child Lobour
MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?