Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
1609Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
1822Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
1586Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.
1 1664Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
2257Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
1522Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
1353Post New Call Centre AllOther Questions
what is good intro,job profle,why you change your perious job,
WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT
how u spend your last weekend???
actually what is the working of a call center? what is the method of process and how do they get source?
What is the difference between a bpo and a call center?
How long do you want go work here?
why telecom fraud happening in india??
what is the four different use of bricks accept the construction and building?
How is Attrition Calculated ?
Information about charterd bank.
Hi..Guys, (1). Iam intrested in Webdesinging, can u pls tell me openings for the post of webdesigners in any company.. (2). Pls let me know the new openings in any MNC around Hyderabad.
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
What was your reason for leaving?
What have you done to promote great customer service?
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
