Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
1509Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
1676Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
1435Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.
1 1468Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
2083Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
1407Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
1246Post New Call Centre AllOther Questions
What will be the Salary of a fresher in Dell company for non-voice process?
hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer
what is the importance of quality and quality analyst in call center
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
all question of related to window 2003 server
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
you have a stability issue hr people told me ?than what should I tell them?
Why you want to change the job line (i.e. Secretary to Back-ed-process
WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?
Share your thought about downfall of US economy.
If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?
What are the steps you follow when you appraise an advisor ?
actually what is the working of a call center? what is the method of process and how do they get source?
how you spend your yestarday
