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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
2148Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
2357Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
2125Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.
1 2450Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
2765Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
2221Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
1910Post New Call Centre AllOther Questions
Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?
topic-what is retail ,politics in india,childhood,
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
Why do you think you will do well in this job? : bpo
WHAT IS SMART DRIVE ND GENPACT
Hi.., am weak in Voice and Accent round.. So could u please tell me the sites to practice
Give me a specific example of a time when you had to conform to a policy with which you did not agree.
MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
why you leave teaching? and why you want to join BPO?
Speak on photography ?
what i will tell if they ask what is your salary expectation for a fresher?
How Did you spent you're last Night?
Which one do you think –web or voice- suits your qualifications better? : bpo
