Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
1684Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
1900Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
1664Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.
1 1761Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
2337Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
1593Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
1456Post New Call Centre AllOther Questions
what is semi technical process?
Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail
tell about ur self,what do u know about call center n iam an Be graduate how i should answer
WCT tax alos applicable on painter the total amount of work Rs.35000/- only
what kind of questions based on computer may be asked in an interview in BPO's?
Any idea relating marketing project for a b-school....
Sell me this house without a roof
Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.
What you know about call center?
what is the salary of IBM processor?
what are some aspects of your present or most recent position that you like?
What is your toughest or most challenging experience in life and how did you handle it?
Describe how you ensure that your sales targets are exceeded each month?
sell to me a phone....
what would a proxy server do?
