Follow Our FB Page << >> for Daily Laughter. We Post Funny, Viral, Comedy Videos, Memes, Vines...

Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

What have you done to promote great customer service?


What are the key factors which make a successful call centre?

1 1714

How do you manage change?

1 1096

What was your reason for leaving?

Hero BPO,


Give me an example of how you have dealt with an under-performing team member in the past.


Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.


Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?


What are your strengths and weaknesses? Give an example of this behaviour


Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?


Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.

1 1023

Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?


Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?


How do you plan daily and weekly activities?

1 1544

Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.


Please outline and describe your current targets and KPIs How do you ensure you achieve these?


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

Click here for more job opening in bpo.


What will make you quit to work?


tell us about a time when u failed to meet a deadline.


tell me about your your marvelous day that you have spent till now


Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?


How do you prioritize the most important things over the least one?


What do you like about being employed in a call center?


Do you think that you’ll like this job?


name useful online tools that can be used for better customer service


u having experience of more than 2 yeras in marketing so why u want to join bpo?


What would you do if your team ceased to perform? Them.


What is voice process


About Child Lobour


MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D


why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?