All question of call centre which will ask in interview,
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Answer Posted / philemon
why should we hire you?
TELL US ABOUT YOURSELF?
WHY DO HANDLE CONFLICT?
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Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?
hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy
Why did you leave your previous job and tell me about it?
How can you improve customer service without spending any money?
What will be your approach to improve customer service?
speak about mumbai for 5 min
What was your Service Level Agreement ( SLA) Ratio :-
Why do you want to work in a call center?
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How to start up the interview for Team leader or Assistant Manager position
How do you handle an irate customer?
How to deal with customers who deny paying for service/product?
Are you willing to relocate/travel?
what is your career aspect & if they asked in general what should i answer?
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?