what is your favourite colour
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How do you handle an irate customer?
What is backend?
I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
What is iso:9000 in outsourcing? : bpo
Please outline and describe your current targets and KPIs How do you ensure you achieve these?
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
Can you work in shifts?
is it ok to say that i am doing mba as wanted to increase the weightage on my profile?
How can you relate your previous job to this job? How can you relate your degree to this job?
How can you improve customer service without spending any money?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
Give me an example of a job where you had to work as a team
How Did you spent you're last Night?
How do you deal with the question you don’t know the answer that customer asked?
I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help
