Answer Posted / babu
Hi,
1.Ticket means one of the issue faced by the end
user .Whenevr enduser will face the problem then he will
raise a ticket in a tool like "PENGUIN" or "USD60" like
that some other tools are there.
2.Just like a bug to solve(ie issue).
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what comes in Timkein written test I hope some body can tell me at this id plz tell it before 9 pm 19 march
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