Answer Posted / prateek garg
basically, its made 4 customers satisfaction , and regar,
ding their queries and give them appropriate feedback
regarding their queries....
| Is This Answer Correct ? | 7 Yes | 1 No |
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What was your Service Level Agreement ( SLA) Ratio :-
topic-what is retail ,politics in india,childhood,
What steps will you take to deal with an unsatisfied customer?
What are the job activities you have to maintain in bpo? : bpo
relate ur course to data analyst job...my course is BS Management..
effects of video games?
Do you know the common risk associated with bpo’s and how will you cope with them? : bpo
Can you work independently?
what is stub zones and what thair work
Why do you want to leave the organisation?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
where you wand to go in your weekend
Why you want to change the job line (i.e. Secretary to Back-ed-process
tell me about your college life?
HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
