I was asked what do I prefer, inbound or outbound? What is
better, to choose between the two or to say, any of which?
Why?
- 4 Answers
- 10672 Views
- Serco, I also Faced
- E-Mail Answers
Answer Posted / jameel
in inbound you can stay for a long time where as in out
bound it is difficult to stay as you may have the presure
of reaching the target,
in inbound the target is you have to atleast of 90 call
per day that is in 8 hours
| Is This Answer Correct ? | 3 Yes | 6 No |
Post New Answer View All Answers
what is the importance of quality and quality analyst in call center
please describe your daily routine of your mom
what are the advantages of crm ?
What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...
describe briefly your standards for success?
What according to you,is the most important requisite of a call centre executive?
what are some aspects of your present or most recent position that you like?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Why do you want to leave the organisation?
tel me someting about your past
Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
What’s your area of opportunity?
Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
