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what do you mean by mean by call centre and the what is the
differene between call centr and bpo
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Answer Posted / jaya arora
A call centre performs that part of a client's business
which involves handling telephone calls.
| Is This Answer Correct ? | 9 Yes | 2 No |
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What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
Why do you want to leave your organization or company?
Why do you want to work for our company? : bpo
What are your strengths and weaknesses? Give an example of this behaviour
Are you willing to relocate/travel?
Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
How can you resolve the problem to customer’s satisfaction?
relate ur course to data analyst job...my course is BS Management..
How to deal with the difficult customer?
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
What have you done to promote great customer service?
Tell me something about your college and your course why do you choose that?
I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help
