Answer Posted / pragati
Customer care is a service that you provide to the customer
which not only brings him back to your company again but
also bring more new customers to your company along with them.
| Is This Answer Correct ? | 7 Yes | 0 No |
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What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?
cau u pls give all the question and answer for sitel india company?
Explain how to tackle the customer language barrier that exists in between?
Tell me about ur best friend
hello I"m ritu and i want a job in call centre I"m confused and nervous what happened in my first interview. whats the condition for this job.
What is erlang call centre staffing formula
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
Where did you travelled last time
How is Attrition Calculated ?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
Can I know what kind of wrestling is done in the call center
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
u having experience of more than 2 yeras in marketing so why u want to join bpo?
If you had power'what you would had to do with it?
