Answer Posted / secret
A call center or call centre is a centralised office used
for the purpose of receiving and transmitting a large
volume of requests by telephone.
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Why do you want to become a Quality Analysist and what will be your profile in this position?
Discuss your weaknesses and how do you plan to overcome it
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
General Topic
How long do you want go work here?
How would you convince everyone to adopt to change and what changes would you like to make?
what are the responsibilities of a quality analyst in call center
Do you get along well with co-workers?
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
TRIColor
how to give your interoduction ,what are the necessayr thing which about we talk .
Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.
I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?
Define Customer Service & Why is Customer Service important ?
i am 10 pass with cbse board can i get a job in call center