Role of quality analyst in bpo
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Answer Posted / ashu
Quality analyst audit the no. of calls and give proper feedback to agent for improving the process.
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How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
How face the Bpo interview please tell me
Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate
Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me
How can you build customer loyalty?
Are you willing to relocate/travel?
what type of aptitude question they ask for interview?
How to build a good rapport?
What factors do you need to take care of while creating a customer newsletter?
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
How is Attrition Calculated ?
How can you relate call centers to bpo?
What is the difference between KRA & KPI
sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?
1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?
