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Answer Posted / shafik nadaf
American International group
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HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
Tell me your mother daily routine
what is the key aspect that helps improve customer service?
How can you turn down a request from a valued client?
who or what in your life would you say influenced you most with regard to your career objectives?
what is stub zones and what thair work
have u shared any lighter moment with customercare executive in ur life tell me ur experience
ur fav songs & y so?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
Why do you want to work in a call center?
sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
How would you manage your accommodation?
How to deal with unreasonable customer demands?
Why candidate choose a voice profile instead of a non voice profile job?
