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If a bug is found by the customer after product release,
then what cycle is applied to find the cause of that defect
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Answer Posted / prashanth
Firstly we need to do the Root cause analysis for the defect to analise the impact after that we need to infirm all the stake holers on this also need to provide the action plan for the defect like what has been caused this defect when the defect is going to be fixed all these.
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