How will you handle irate customer?

Answer Posted / maya

First of all I will understand the customer that he is facing issue now. I will apologize from my end. Since he is irritate customer. So I will give full confident and assurance to him. Than I will find out the reason that he is facing issue now. And than I will guide and try to resolve the issue at the earliest.  Once the issue fixed. So that customer get into cool. Now the customer will completely satisfised with my service.

Is This Answer Correct ?    0 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

7. Performs the services right first time

1718


How many post in call center.plz rpl me in step by step.

1959


what do you see yourself doing five or ten years from now?

2066


speak about your collage days for five minutes

2839


how do u demonstrate in strong situations?

1929






will you accept position for the time being

3342


What is inbound and outbound call centers?

704


Why do you want join night Ship ?

1976


what i will tell if they ask what is your salary expectation for a fresher?

1941


explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!

1871


why you feel you would be suitable for Inbound customer service consultant role in a bank ?

2616


Discuss your weaknesses and how do you plan to overcome it

2300


How would you teach an old lady to fix her dwindling internet connection?

1522


speak an minute where u reside

1983


is computer knowledge is must to work for bpos????????//

1905