why did you want tojoin the call center?
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Answer Posted / spurthi
CALL CENTRE IS A HOT CAKE OF PRESENT DAYS.ALL THAT WE NEED
IS GOOD COMMUNICATION SKILL AND FLUENCY IN ENGLISH.MORE
OVER WE DONT NEED OT HAVE EXPERIENCE .ALL THAT THEY NEED IN
KNWLEDGE IN COMMUNICATION AND FLUENCY.ITS GOOD TO STAR
CAREER IN A CALL CENTER IF WE WNAT TO BE IN A GOOD POSITION
IN THE SOCIETY.
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What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
4. Materials associated with the service are visually appealing
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
Explain how to deal with a customer who denies paying for the product?
generally, now a days all call center and IT companies are asking us to speak or talk on some topics?
NARRATE A STORMY NIGHT?
why you are join as a quality analyist ?
What was the difficult days in your life ? please elaborate
I am 36 years old with graduation. Is it possible to get job in international bpo without any experience? Previously i was into my father business and due to some reasons business got shut down.
WHAT IS INSURANCE? D WHY DO WE MAKE INSURANCE?
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is
