What do you mean by quality analyst in call centres ?
- 30 Answers
- 123300 Views
- Aegis, Aircel, FirstSource, Hinduja, IBM, Intelenet Global Services, Sparsh, Tikona, I also Faced
- E-Mail Answers
Answer Posted / waghule n. m.
Quality analyst plays an important role in any
organization. He ensures that his team members follow the
quality parameters set by the client to achieve the high
quality which can exceed the expectation of client. QA
performance various tasks such as auditing, giving
effective feedback, conducting refreshers for bottom
performers.
| Is This Answer Correct ? | 3 Yes | 0 No |
Post New Answer View All Answers
General Topic
What is your toughest or most challenging experience in life and how did you handle it?
I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -
i have received my call caler till now what should i do
Why do you want to work for our company? : bpo
IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?
Your expected salary?
What’s your area of opportunity?
tell me about your college life?
How can you relate your previous job to this job? How can you relate your degree to this job?
What problem did you encounter and how did you overcome them?
Give me an example of how you have dealt with an under-performing team member in the past.
what u know about genpact.
How to sell a pen in Hindi
hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute
