why you want to join non voice (backend) process whereas u
have lots of exeperince in voice process
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Answer Posted / sulekha verma
I have experience in voice process but now I want to join a
new field (non voice process)because I want to learn more
about call center industry as well as I want to utilize my
computer knowledge and good typing speed.
| Is This Answer Correct ? | 38 Yes | 14 No |
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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
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