you are the project manager of a project , customer is asking for a change in scope and agrees that it will be a CR. But you do not want to take the CR for whatever reason. How will you convince the customer in doing so

Answer Posted / girishrangaiah

I will have a meeting with the customer on this CR aspect
and explain him the importance of delevering the ongoing
approved commitments to him on time. Also will make him
understand the Time Constraint and non availability of
effective Resources for taking up the CR immediatly.
But would assure him that his CR will be given high
priority in the next phase after the existing commitments
are delivered.

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