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What is the job in Call Centre?
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- BPO, Genpact, HGS, State Bank Of India SBI, Wipro, I also Faced
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Answer Posted / deepak
to solve the customer problem by phone
| Is This Answer Correct ? | 12 Yes | 4 No |
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what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
1. Has modern looking equipment
How can you create new opportunities for customers proactive engagement?
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
How do adopt to change?
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
What is your favorite food tell me how it's being prepared?
How will you manage agents who are more tenured in the organisation and are elder to you ?
How good are you with computer skills? : bpo
What was your biggest mistake?
I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help
how to give your interoduction ,what are the necessayr thing which about we talk .
I want recent question papers. Now am preparing for BPO interview. please send the papers..
What is your idea of an ideal company?
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