Interested to Buy Any Domain ? << Click Here >> for more details...
what do you now about customer service?
- 8 Answers
- 13975 Views
- Mobinil, TCS, I also Faced
- E-Mail Answers
Answer Posted / kunal bhalekar
It was just like to help the people to know about the offer and even any complaints about the particular operator or a company..
And in the another way the customer service it consists in 2parts inbound and outbound call center..
In inbound call center, continously will get a calls from the customer, and the executive need to pick that calls and solve customer's queries..
And in outbound, need to make a calls and convienience the customer about the product in a polite manner, and main thing is that if the person's got selected for mnc then he/she need to cover, based on the country he/she got. For eg. The person got selected for austrailian process, he need to cover the complete ausz country and in dosmestic the prsn need to cover wer he/she staying in their country..
| Is This Answer Correct ? | 4 Yes | 0 No |
Post New Answer View All Answers
Have you ever worked in a call center before? If so, how long did you work there?
What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
Give example of situation where you were able to set priorities and abide by them ?
Why do you want to work in a call center?
What are advatages and disadvatages of BPO job?
HOW you spend the last day? how you spend the last Birthday.
WHAT IS YOU CAREER OBJECTIVE?
Are you willing to relocate/travel?
How can we control attrition and reduce shrinkage
How can you create new opportunities for customers proactive engagement?
you having experience in marketing so why i will recruit u as u r fresher in this field...
What is your philosophy in life?
what is the actual work profile of a process associate in a bpo??
what is unforgattable day
Describe a situation in which you inspired trust and respect in your team.
