Answer Posted / pramod dabrase
i have interest in that field.so i m looking for carrier
option with call cetre.and i always keep with right
people.and always with keep team .
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describe a person
How will you manage agents who are more tenured in the organisation and are elder to you ?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
What do you like about being employed in a call center?
why do want to join bpo as you have done b.tech?
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?
What is iso:9000 in outsourcing? : bpo
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
tell me about your college life?
favourite crowded market place
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?
HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.
Which place most you like and why?