why you want to work in bpo
Answer Posted / santanu chakraborty
I have been working in BPO sector for 6 yrs now. I want to
make a career in the same.
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Why you want to change the job line (i.e. Secretary to Back-ed-process
How is AHT calculated & How will you reduce AHT
what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?
1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?
Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview
Did you learn anything new recently which can be helpful to bpo’s? : bpo
why do u want to join a call center?i am a bachelor of arts grudute and want to join bpo in third level manager?
How to deal with the customer having a language barrier?
what is the anual report of hcl bpo
Do you have exposure to Quartile management ?
What would you do if the customer says that it took you long to resolve an issue?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -