How long should a call agent hold their customer online for.
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why you want this job (specially when you go for first interview and changing the industries)
What’s your area of opportunity?
please mail me the questions which are asked at the time of interviews in the call center
Why companies outsource? : bpo
How do you handle an irate customer?
What is the difference between KRA & KPI
Tell me about ur college days
why you want 2 join bpo ,after completing hotel managment?
Discuss your weaknesses and how do you plan to overcome it
Have you ever committed a mistake at work?
How can we control attrition and reduce shrinkage
Why you want to change the job line (i.e. Secretary to Back-ed-process
explain about the validations and in your project where did u used the validations?
What if the customer is not happy with your answer or solution?
Why do you think you will do well in this job? : bpo
