Quotation transaction type comes under which functionality
in CRM...
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Answer Posted / vcs
Quotation comes under Sales & Service as well .
Sales Scenario -- Once the lead is qualified and
opportunity is created , sales team would send the
quotation to customer for a product .
Service Scenario -- If a customer does not have or warranty
or warranty period is lapsed , Service team would send
quotation for the service to the cusotmer , on customer
agreeness / go ahead, service order would be created .
Standard Transaction Type for quotation is -- AG
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