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give me some example for high severity and low priority
defect?
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Answer Posted / selva ganapathi
Consider the scenario where migration from one old card
payment system to a new card payment system.
During the testing we have to check whether all the valid
cards accepted by that firm should be working as expected,
that means the payment system should give a succesful
authorization response for all valid card type (Master,
visa,maestro etc...) accepted by the store.
But if the system works fine for 80 percentage of the card
types, agreed by the company and does not give a successful
response for remaining 20 percentage of card types of all
valid cards.
This issue can be categorized as low severity, as test team
can show progress and test the new functionality with the
accepted valid card types.
But the issue needs to be fixed immediately as it going to
affect the business in various ways like
* Customer dis-satisfaction if he has valid card
* Revenue loss.
* loosing the valid customer base
* Lose of value and reputation of the store.
Hence this issue is comes under high priority and low
severity case.
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