what is the diff b\w call center and BPO
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Answer Posted / manjesh
BPO is Business process outsourcing.It means mutual
agreement between two companies.Get the outsource from the
owner company and do it with in that time.
Call center : call center also agreement with one company.
but they provide the service directly to the customers.The
call center have the responsibility for the customers and
owner of the company.
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