what is a bpo?
Answer Posted / rohit kumar
bpo is business process outsourcing. basically bpo's are of
two types International and Domestic. Working in Bpo's
again of two types Inbound and Out Bound. In Inbound we
receives the call of customers and business partners and in
Outbound we make calls to customers and business partners.
(it is enough for asnswer if HR asks in detail)
then in International Process calls can come and from any
country but in Inbund call will come from the particular
country.
take an example if you are in India and call comes only
from India so it is Domestic call center and if call are
coming from out of India so it is International Call center.
Is This Answer Correct ? | 28 Yes | 3 No |
Post New Answer View All Answers
wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?
How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?
why you feel you would be suitable for Inbound customer service consultant role in a bank ?
Tell us something about yourself, discuss 5 characteristics
Why do you consider yourself suitable for administration position?
what are the key resposibilities of Team Leader
6. When a customer has a problem, shows a sincere interest in solving it
Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
How one can improve customer interactions?
Tell me about ur college days
Tell me something about chennai for 2 mins.
memorable call
wata is all about qm intigration
how you spend your yestarday
What factors do you need to take care of while creating a customer newsletter?