Answer Posted / pankaj
I want to join BPO because of good salary and hot
babes........
| Is This Answer Correct ? | 3 Yes | 5 No |
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Explain how to tackle the customer language barrier that exists in between?
what are some aspects of your present or most recent position that you dislike?
What will you do in a situation where system shuts down and you still handling customer on the phone?
What have you done to promote great customer service?
how do u demonstrate in strong situations?
topic was , tell me something about 'CHILDLABOUR'?
n rounds will be there in IBM voice based non-tech support?
How do you handle constructive criticism?
How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)
Give example of situation where you were able to set priorities and abide by them ?
WHAT IS FORMALITIES BEFORE INTERVIEW IN DOMESTIC CALL CENTER ??
What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)
What are the important things you need to take care of implementing a crm solution to your business?
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
How the analysis of departed customer help your organization?
