what is the need of communication skills?
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Answer Posted / jaismine
communication is the only way with which we can we can be
able to get everything.
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What do you know about us?
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
How do you handle an irate customer?
what are you planning on your next b'day/what have you planned on your next b'day ..??
What according to you,is the most important requisite of a call centre executive?
if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?
what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?
why you want this job (specially when you go for first interview and changing the industries)
What problem did you encounter and how did you overcome them?
What are the job activities you have to maintain in bpo? : bpo
How would your team/manager describe you?
Your expected salary?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
Tell us something about yourself, discuss 5 characteristics
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