Answer Posted / shoaib mohammed

as for as my concern :call center or bpo is one of the
phenominal industries ,particularly in india and philipine
and its being booming industries from the past four and
half years and its is a just making or receving call to
subscribers for clearification,troubleshoot,information
these all those things you can get by just a call
it is one of the easiest way to provide customer
satisfaction



There are two type of call centre One is Domestic and
Second one is International.

INBOUND CALL we receive the call from customer and
solved the queries. It is a customer care department.

OUTBOUND CALL are those, the Empoyee call or contact the
customer and provide the infromation about campay's new
products and sale the products, earn the money.

What is voice process

2410

---

Mention the types of call center and what is the difference between them?

733

---

WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT

3493

---

1. Has modern looking equipment

1891

---

what is the call center

1411

---

---

Describe a situation in which you inspired trust and respect in your team.

1747

---

How can we control attrition and reduce shrinkage

1804

---

generally, now a days all call center and IT companies are asking us to speak or talk on some topics?

2039

---

How to sell a pen in Hindi

3327

---

In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.

1986

---

what would a system restore do?technically what would it do

1875

---

Tell me something about chennai for 2 mins.

3139

---

Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.

2029

---

minimum how many years of experience your company wants

1447

---

What makes you stay here for longer years?

1581

---