what do you know about customer service?
Answer Posted / amme singh
SOLVE THE PROBLEM,S & QUIRES OF COSTUMER IS CALLED COSTUMER
SERVICE ...........
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Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
why job in wipro?
Three reasons why you want to join just dial
What is area of interest?
Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?
what type of aptitude question they ask for interview?
Are you a good team player?
What about your strength and weaknesses?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
How is Absenteesim Calculated ?
Why do you want to leave the organisation?
What are your KPI’S / KRA's ?
Whatb is Bpo? What is Call centre? What is Telemarketing?
What are your Strengths & What are your Weaknesses ?
What are your greatest achievements so far?