jeopardy (a)adventure (b)magic (c)enmity (d)danger
Answer Posted / mohit dhingra
danger
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Do you know the procedures which should be followed while talking to a customer?
I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
8. Provide their services at the time they promise to do so
How is Absenteesim Calculated ?
How to deal with a customer who denies paying for the product?
what were u doing some many years after doing graduation?
Would you take up this job if we offered it to you?
What all rounds do we have to face in dell(bpo)??
What is your experience in Client Management ? Types of Client Interaction ?
How is Attrition Calculated ?
is maths required for getting job in call centres
what are you planning on your next b'day/what have you planned on your next b'day ..??
Where do you see yourself after five years? : bpo
Please post HSBC linguistic round interview questions with answers, favourite teacher, favourite holiday spot, about colors, about picture discussions, please post these questions if anyone faces HSBC interview its a cruical round, everyone flunks mostly here so if everyone posts these questions it will be helpful to all
How do you tackle a customer ? Explain from your experience and what have learnt from that ?